RetentionTech
Predict and prevent customer churn before it happens
ChurnGuard is an AI-powered customer retention agent that analyzes usage patterns, engagement signals, and support interactions to predict churn risk up to 90 days in advance. It automatically triggers personalized interventions to save at-risk accounts.
Predictive churn modeling with 90% accuracy
Real-time health score monitoring across accounts
Automated early warning alerts for CSM teams
Personalized retention campaigns via email and in-app messages
Root cause analysis for churn patterns
Integration with product analytics and support tools
Customer journey mapping and segmentation
Revenue impact simulation for interventions
Analyzes product usage, support tickets, and engagement to flag churn risk
Launches targeted emails, in-app messages, and CSM tasks based on risk level
Combines product usage, support interactions, and billing data into a single score
Suggests personalized actions for CSMs to prevent churn
Dynamic health scores that update with every user interaction
Automated onboarding, adoption, and renewal workflows
Analyzes support tickets, NPS responses, and user feedback to detect satisfaction issues
Customizable retention strategies for different customer segments
Setup time: 1 week (data integration + model training)
Scalability: Up to 5,000 active accounts on standard plan
Model
Annual subscription based on active customer count
Included
Add-ons
Company
ProjectHub Pro
Industry: Project Management SaaS
Challenge
15% annual churn rate costing $1.8M in lost ARR. CSM team of 4 couldn't manually monitor 800+ accounts effectively.
Solution
Deployed ChurnGuard with integrations to Mixpanel and Zendesk. Configured automated interventions for low-usage accounts.
Results
Schedule a demo or view pricing to compare against your current stack.