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Ada CX

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Ada

Ada CX by Ada

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Related agents:Outreach ProRenewal AgentTicket Triage
Performance Score
90
/100
ROI vs Human
3-5x
Return
Accuracy
92%
Success Rate
Annual Pricing
Enterprise quote with volume-based automation minutes
Per year

Overview

AI customer service automation platform with multilingual virtual agents and workflow actions across systems.

Key Capabilities

Meta and Shoppers Drug Mart report 70%+ automation for chat intents

Ada Actions execute account lookups and refunds without human review

Multilingual NLUs across 50+ languages for global support teams

Top Tasks

Meta and Shoppers Drug Mart report 70%+ automation for chat intents

92%

Meta and Shoppers Drug Mart report 70%+ automation for chat intents

Avg time: Varies

Ada Actions execute account lookups and refunds without human review

92%

Ada Actions execute account lookups and refunds without human review

Avg time: Varies

Multilingual NLUs across 50+ languages for global support teams

92%

Multilingual NLUs across 50+ languages for global support teams

Avg time: Varies

Platform Features

Verified Signal

SOC 2 Type II security attestation and GDPR compliance

Verified Signal

Customers include Zoom, Square, and Shopify with published stories

Verified Signal

Public status page with uptime transparency

Technical Specifications

Integrations

CloudAPI

Data Requirements

  • Standard

Setup & Scale

Setup time: 1-2 weeks

Scalability: Enterprise

Performance

  • Automated tasks/day
  • 99.9% uptime
  • Real-time avg response
  • 4.8/5.0 CSAT

Pricing

Model

Custom

Included

  • •Meta and Shoppers Drug Mart report 70%+ automation for chat intents
  • •Ada Actions execute account lookups and refunds without human review
  • •Multilingual NLUs across 50+ languages for global support teams

Add-ons

    Case Study

    Company

    Ada

    Industry: Support

    Challenge

    Optimizing operations with AI

    Solution

    AI customer service automation platform with multilingual virtual agents and workflow actions across systems.

    Results

    • •Meta and Shoppers Drug Mart report 70%+ automation for chat intents
    • •Ada Actions execute account lookups and refunds without human review
    • •Multilingual NLUs across 50+ languages for global support teams

    Ready to see Ada CX live?

    Schedule a demo or view pricing to compare against your current stack.

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