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Cresta Agent Assist

Sales

Cresta

Cresta Agent Assist by Cresta

All agentsOpportunities
Related agents:Outreach ProRenewal AgentTicket Triage
Performance Score
91
/100
ROI vs Human
15-20%
Return
Accuracy
92%
Success Rate
Annual Pricing
Enterprise quote (per-seat SaaS)
Per year

Overview

Real-time coaching and suggested responses for sales and contact center agents, powered by conversation intelligence.

Key Capabilities

DocuSign reported 20% more conversions after deploying Cresta guidance

Blue Nile reduced handle time by 15% in published Cresta benchmark

Contextual next-best-action prompts pulled from CRM and knowledge base

Top Tasks

DocuSign reported 20% more conversions after deploying Cresta guidance

92%

DocuSign reported 20% more conversions after deploying Cresta guidance

Avg time: Varies

Blue Nile reduced handle time by 15% in published Cresta benchmark

92%

Blue Nile reduced handle time by 15% in published Cresta benchmark

Avg time: Varies

Contextual next-best-action prompts pulled from CRM and knowledge base

92%

Contextual next-best-action prompts pulled from CRM and knowledge base

Avg time: Varies

Platform Features

Verified Signal

Case studies published with DocuSign, Porsche, and Intuit

Verified Signal

SOC 2 and HIPAA-ready security posture documented for enterprise buyers

Verified Signal

Backed by Sequoia and Greylock with publicly referenced deployments

Technical Specifications

Integrations

CloudAPI

Data Requirements

  • Standard

Setup & Scale

Setup time: 1-2 weeks

Scalability: Enterprise

Performance

  • Automated tasks/day
  • 99.9% uptime
  • Real-time avg response
  • 4.8/5.0 CSAT

Pricing

Model

Custom

Included

  • •DocuSign reported 20% more conversions after deploying Cresta guidance
  • •Blue Nile reduced handle time by 15% in published Cresta benchmark
  • •Contextual next-best-action prompts pulled from CRM and knowledge base

Add-ons

    Case Study

    Company

    Cresta

    Industry: Sales

    Challenge

    Optimizing operations with AI

    Solution

    Real-time coaching and suggested responses for sales and contact center agents, powered by conversation intelligence.

    Results

    • •DocuSign reported 20% more conversions after deploying Cresta guidance
    • •Blue Nile reduced handle time by 15% in published Cresta benchmark
    • •Contextual next-best-action prompts pulled from CRM and knowledge base

    Ready to see Cresta Agent Assist live?

    Schedule a demo or view pricing to compare against your current stack.

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