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SupportGPT

Support

Forethought

SupportGPT by Forethought

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Related agents:Outreach ProRenewal AgentTicket Triage
Performance Score
89
/100
ROI vs Human
5-7x
Return
Accuracy
90%
Success Rate
Annual Pricing
Enterprise quote (per-resolution with platform fee)
Per year

Overview

Automated support agent that classifies, drafts, and resolves tickets across Zendesk, Salesforce, and Help Scout.

Key Capabilities

Up to 30% ticket deflection and 40% faster first-response in Forethought case studies

Automated intent detection routes tickets with 90%+ classification precision

Integrates with existing macros and knowledge bases to keep answers grounded

Top Tasks

Up to 30% ticket deflection and 40% faster first-response in Forethought case studies

90%

Up to 30% ticket deflection and 40% faster first-response in Forethought case studies

Avg time: Varies

Automated intent detection routes tickets with 90%+ classification precision

90%

Automated intent detection routes tickets with 90%+ classification precision

Avg time: Varies

Integrates with existing macros and knowledge bases to keep answers grounded

90%

Integrates with existing macros and knowledge bases to keep answers grounded

Avg time: Varies

Platform Features

Verified Signal

Published case studies with Upwork, Marriott, and Qualtrics

Verified Signal

SOC 2 Type II security and GDPR commitments

Verified Signal

Resolution analytics and feedback loops audited in admin dashboard

Technical Specifications

Integrations

CloudAPI

Data Requirements

  • Standard

Setup & Scale

Setup time: 1-2 weeks

Scalability: Enterprise

Performance

  • Automated tasks/day
  • 99.9% uptime
  • Real-time avg response
  • 4.8/5.0 CSAT

Pricing

Model

Custom

Included

  • •Up to 30% ticket deflection and 40% faster first-response in Forethought case studies
  • •Automated intent detection routes tickets with 90%+ classification precision
  • •Integrates with existing macros and knowledge bases to keep answers grounded

Add-ons

    Case Study

    Company

    Forethought

    Industry: Support

    Challenge

    Optimizing operations with AI

    Solution

    Automated support agent that classifies, drafts, and resolves tickets across Zendesk, Salesforce, and Help Scout.

    Results

    • •Up to 30% ticket deflection and 40% faster first-response in Forethought case studies
    • •Automated intent detection routes tickets with 90%+ classification precision
    • •Integrates with existing macros and knowledge bases to keep answers grounded

    Ready to see SupportGPT live?

    Schedule a demo or view pricing to compare against your current stack.

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